Singapore Network Information
Centre (SGNIC) Pte Ltd

Telecom Resource Operations

Telecom Resource Operations (TRO) is a trusted outsource provider to the Infocomm Media Development Authority (IMDA), with several key assignments under its charge. 

Carrying Out Radio Surveillance & Monitoring Radio Frequency Interference (RFI) 

TRO safeguards the radio spectrum in Singapore, for users to experience an interference free radio environment during their radio-communication operations. This ensures that licensed radio frequency users can provide high quality radio services and networks to their users.

TRO conducts regular radio surveillance to ensure that the licensees comply with the operating radio parameters such as Radio Frequency (RF) output power, modulation, and frequency accuracy. TRO also investigates cases and reports of Radio Frequency Interference (RFI), which are referred by IMDA. 
You can read more at IMDA. 

Monitoring Mobile Network Operators’ (MNOs’) Quality of Service (QoS)
TRO assists IMDA on feedback related to poor mobile coverage and RF radiation hazards. It ensures that MNOs comply with IMDA’s mandated QoS requirements for mobile service coverage in Singapore.  TRO also works with stakeholders such as the National Environment Agency (NEA) and MNOs to ensure that the RF radiation limits comply with internationally accepted guidelines set by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). 

You can read more on quality of service, and radio frequency radiation.

Administering the Assignment of IMDA’s National Numbering Plan

TRO reviews all new number applications according to the National Numbering Plan (NNP) before they are submitted to IMDA for approval. 

You can read more at IMDA

Issuing Ship Station Licenses
TRO issues Ship Station Licences (SSL) for the operation of radio-communication equipment installed on-board ships registered in Singapore. TRO also ensures that vessels sailing in Singapore waters are granted the proper permits and supports/authorises new General/Restricted Operator’s Certificate (GOC/ROC) applications or revalidations.

You can read more at IMDA.

For any enquiries, please contact us via our email address.