Singapore Network Information
Centre (SGNIC) Pte Ltd

Questions? Top FAQs

How do I check whether the name I intent to register is available for registration?

To check the availability of the domain name you intent to register, you can visit our website - - and key in the domain name in the Whois box. If the search returns a “Domain Not Found”, it means the domain name is available for registration, subject to SGNIC’s Registration Policy and Procedures Guidelines.

Who do I contact when I need to update my contact information?

You may refer to your registrar to update your contact information.

How do I transfer my domain name from one registrar to another registrar? Who will be the approving authority?

The registrant should first obtain a "domain transfer password" from his current registrar. With this "domain transfer password", the registrant can then approach the new registrar (winning registrar) to effect the transfer. The winning registrar will then submit a ‘transfer of registrar’ request to SGNIC.

Although the current registrar (losing registrar) may require any outstanding payments to be made before the domain name is transferred, it should not prevent the transfer from taking place. The current registrar (losing registrar) may explicitly approve or reject the transfer request. If the current registrar chooses to do nothing, the transfer process will be approved by SGNIC after 7 days from the date of the transfer request.

SGNIC will then inform the two registrars whether the transfer request has been approved.

How can I know if the domain name I am using has run into a dispute with another party?

You would receive a ‘Complaint Transmittal Coversheet’ from both the SDRP Secretariat and the party who has disputed your use of your domain name (the Complainant). The Coversheet will inform you that a complaint has been filed against your domain name registration.

What is the purpose of implementing VerifiedID@SG?
VerifiedID@SG requires the administrative contact of a ‘.sg’ domain name to verify the identity and contact information of the registrant. VerifiedID@SG is aimed at mitigating the use of fake information associated with a ‘.sg’ domain name registration, which will in turn minimise the abuses of the domain name and further enhance the trust among the users of .sg websites.
Why must I provide real identities when registering for domain names?
All domain names have to be registered by real organisations or individuals. By registering, they are in turn responsible for the safe and lawful use of the domain names.
Who are eligible to apply for a Corppass account?

Under Corppass current guidelines, the following group of entities is eligible to apply for Corppass account:

  • Local Entities with Unique Entity Number (UEN) – Locally registered organisations that have been issued a UEN by the Accounting and Corporate Regulatory Authority (ACRA) or other UEN-issuance agency.
Where can I find more information about Corppass?

To find out more and learn about Corppass, visit the Corppass “Find Out More” page <here>.

Should you require further support on Corppass, please visit the Corppass “FAQ” page <here>.

To learn more about Corppass functionalities and how to use them, you may view Corppass step-by-step guides and video guides <here>.