FAQ

The term "http://www.mycompany.com.sg" is a URL (Universal Resource Locator). SGNIC registers only third level domain names (e.g. mycompany.com.sg) and not URLs nor hostnames (e.g. www.mycompany.com.sg).

You can register your '.sg', '.com.sg', '.org.sg', '.net.sg' and '.edu.sg' domain names with any of the registrars accredited by SGNIC.

For '.gov.sg' applicants, please send your queries to [email protected]

To check the availability of the domain name you intend to register, you can visit our website - www.sgnic.sg - and key in the domain name in the WHOIS function. If the search returns a “Domain Not Found”, it means the domain name is available for registration, subject to the applicant meeting the registration criteria.

Yes, these restrictions are specified in the Rules of Registration policy document found on this page.

No, domain names are unique. The same domain name cannot be registered with another registrar once it has been registered.

Domain names are registered on a first-come-first-served basis. Thus, the first application received by SGNIC will be successfully registered as long as the registrant meets the registration requirements in the SGNIC agreement.

Please refer to the .SG Domains page.

No, SGNIC will not be charging the registrants directly for the registration.

It is a common industry practice to show the contact details of a domain name through the WHOIS record.  While SGNIC do follow the industry practice, sensitive data such as the NRIC number of a registrant are not displayed.  It has also been SGNIC's policy since 1 Jun 2005 to mask the email addresses and phone numbers created under the Registrant Contact, Administrative Contact and Billing Contact fields to curb spamming. The only exception is the Technical Contact field as the disclosure of full contact details are necessary to allow for quick resolution of technical problems which can be highly time-sensitive.

You may reach out to your registrar to update your contact information.

Each domain name may be renewed for a maximum period of 2 years.

The registrant should first obtain a "domain transfer password" from his current registrar. With this "domain transfer password", the registrant can then approach the new registrar (winning registrar) to effect the transfer. The winning registrar will then submit a ‘transfer of registrar’ request to SGNIC.

The current registrar (losing registrar) may require any outstanding payments to be made before the domain name is transferred. The current registrar (losing registrar) may also explicitly approve or reject the transfer request. If the current registrar does not do so, the transfer process will be approved by SGNIC after 7 days from the date of the transfer request

Please consult your registrar on its transfer procedures.

The Asia Pacific Network Information Center (APNIC) is the authorised IP registry for the Asia Pacific region.  As APNIC has delegated IP registry functions to the Internet Access Service Providers (IASP) in Singapore, please approach the IASPs for the IP addresses.